So you installed the Unbox player when you were logged in as one user at Amazon, and later you purchased and downloaded videos as another user?
Well you’re going to hell, says Amazon.
I’ve just spent half an hour poring exhaustively through every nook and cranny of the Unbox UI, Unbox executable files, and even trying to go through the Modify/Repair options afforded by Windows, all to no avail. So far as I can tell, the Amazon account that you chose when you installed Unbox is the one and only account that you will be using with Unbox, unless you uninstall the entire player and reinstall it.
This is one of the few times that Amazon has chapped my hide. Usually they are decent, reasonable people.
If any commenter knows of a trick to get around this, a gaggle of Google searchers will thank you for it. Me? I just uninstalled and reinstalled Unbox, and wrote a blog about it to pass the time while I waited for the install to download & finish.
Update!
Mega awesome commenter Nick Haas has the answer! Says Nick:
I think I figured it out on Windows 7 at least:
c:\programdata\Amazon
This folder contains another folder which you can just move somewhere else on your computer. The next time you open up Unbox, it will ask you to log in again. I logged in with my other account and also changed the Computer Name and the Download Folder to remind me which account this one was. I then downloaded a free movie with the new account and it worked like a charm. When you want to go back to your other account just switch back to the folder that you moved originally.
Let me see if I can find out from someone I still up know there 🙂
I was just struggling to do this myself.
This is asinine. I was logged into my boyfriend’s amazon account when I set this up for a video he bought. But now I want to use my own account on my own computer with my own video player.
This is idiocy!
Thanks for your blog though! I googled about 5 minutes into this and now know to give up quickly thanks to your information.
-Allie
http://boingboing.net/2006/09/15/amazon-unbox-to-cust.html
Looks like you’re not the only one that has Amazon Unbox troubles.
I think I figured it out on Windows 7 at least:
c:programdataAmazon
This folder contains another folder which you can just move somewhere else on your computer. The next time you open up Unbox, it will ask you to log in again. I logged in with my other account and also changed the “Computer Name” and the “Download Folder” to remind me which account this one was. I then downloaded a free movie with the new account and it worked like a charm. When you want to go back to your other account just switch back to the folder that you moved originally.
I was able to change my login after I exited the Unbox player, removed the folder “Amazon Digital Video” located at
C:Documents and SettingsAll UsersApplication DataAmazon
and then re-launched the Unbox player.
I absolutely love you! Thank you!@Nick Haas
Thank You Nick Haas!
Can’t believe that it’s 2012 and this issue is still not fixed! hey Amazon! UPDATE! It’d be great to see unbox handle multiple accounts at the same time.
Thank you so much for the update!! It worked for me!! Nick, you’re amazing!
Hi,
Nick’s solution is not working for me. Unbox opens as usual, and the moved file gets restored in the places I deleted it. Any solutions?
When you do this, after you close Unbox, go to the system tray. Find the Unbbx logo and right click. Exit from there. Delete the folder. Then restart Unbox.
The system tray is the area in the lower right of yor screen where you see the date and time, etc.